Feedback collection
Collect messages by scan and read them in the console
View in the type indexFeedback QR codes: collect opinions before the customer leaves
Asking a customer to give feedback face to face is hard; letting them scan while they wait for food, pay the bill or check out lowers the bar a great deal. The QR code puts the feedback entry on their route instead of waiting for an email later.
Code types that suit Customer feedback
Type names and descriptions come straight from the platform’s type list — no second set of wording here.
Business page
Show your business details and contact routes
View in the type indexCoupon
Hand out and redeem coupons by scan
View in the type indexHow to use and place it
How to print for Customer feedback, where the code goes and what to change later, one point at a time.
Make contact details optional and say why
With contact details optional, and a note that you only get in touch when a reply is needed, the response rate is markedly higher than with a required field.
Place it on the way out
The till, the corner of the table and the bedside table are the three placements with the highest submission rates; by the door is usually too late.
Answer dissatisfaction with a thank-you coupon
A small in-store coupon after the message turns this dissatisfaction into the chance of another visit.