Frequently asked questions.

QRHub is a production service for creating, managing and publishing static and dynamic QR codes, landing pages and scan analytics.

A static QR code stores its content in the pattern and does not depend on QRHub after export. A dynamic QR code stores a QRHub short link, so you can change its destination or landing-page content and record scans.

QRHub supports 29 types: 11 static types (link, text, email, phone, SMS, WhatsApp, WiFi, vCard, event, PayPal and Bitcoin) and 18 dynamic types including website, PDF, image, video, profile, multiple links, social, app, Instagram, audio, business page, menu, feedback, event, Facebook, coupon, playlist and GS1 2D barcode.

Yes. A dynamic pattern keeps the same QRHub short link, so its destination and supported landing-page content can be updated without reprinting. A static pattern cannot be changed after it is printed.

No. Static codes go directly to their embedded content and do not pass through QRHub. Use a dynamic code when you need scan analytics.

You can generate and download a static code without keeping a workspace. An account is required to save managed codes, use dynamic destinations, view analytics, manage a team or use developer features.

After registration, open the verification email and use its link or six-digit code. You can resend the email or enter the code in Account settings. Until verification, creating QR codes and paid developer capabilities remain restricted.

Request a new verification email from Account settings. Each new message replaces the previous verification credential, and the latest link or code is the one to use.

A newly registered account receives one seven-day trial. The free and trial states default to five dynamic codes; the current allowance is configured by the QRHub operations team and may change. Static codes are not counted against this limit.

Subscriptions are activated and renewed manually by the QRHub operations team. There is no online payment gateway or automatic charge; submit an activation request and we will confirm the arrangement with you.

Use Cancel subscription on the subscription page and confirm the request. If you cannot sign in or your subscription was arranged by invoice, contact us with your account email. Cancellation stops the subscription and paid capabilities fall back according to the current subscription rules.

Refunds are handled manually because payment is arranged manually. Contact us with your account email, activation date and reason. The refund policy covers eligible requests such as an uncorrected service failure within seven days, duplicate payment or an unused term after service termination.

Existing QR records are not deleted. Static codes continue to work, while dynamic capabilities and codes beyond the current free allowance can become restricted until the subscription is reactivated.

For dynamic scans, QRHub records the scan time, resolved country or region and city when available, device and operating system information, and a keyed hash used for same-source daily deduplication. Raw IP addresses are not stored; detail records are kept for 90 days by default and aggregates are retained longer.

Account settings can export account data such as QR records, landing pages, aggregated statistics and billing records. You can delete QR codes and media there, or start account closure with a seven-day grace period before account data is deleted, subject to required audit retention.

Yes. Workspace managers can invite members by email, revoke pending invitations, remove members and let members leave the workspace. The available roles are Senior, which can manage the team, and Restricted, which is read-only for team management.

The developer area provides production API keys, OAuth clients and Webhook destinations for eligible verified accounts. API keys are scoped credentials, OAuth uses registered redirect URIs, and Webhooks deliver signed event notifications with delivery history and retry controls.

Sandbox API keys use a separate sandbox workspace so test data does not appear in the production workspace. Sandbox events carry a sandbox marker and use a separate monthly quota; use production keys for live QR codes and production data.

A dynamic code or destination can be held for review when an automated or operational check needs more information. While it is under review, the affected capability may be restricted. The operations team records the decision and restores access when the review is cleared.

QRHub prohibits phishing, malware, unlawful content, spam and infringing content. Use the abuse report form with the short link and report type. We investigate by priority and disable short links confirmed to violate the rules; serious or repeated violations can suspend an account.